We’d Love to Hear From You
Have a question about a product, an order, or a collaboration? KND is here to help.
Order and product support: support@kndbrand.com
General inquiries and collaborations: info@kndbrand.com
You can also use the contact form below. We aim to respond within 24–48 hours, Monday through Friday.
Contact us
Eligible U.S. orders may be returned within 14 days of delivery. Items must be unworn, unwashed, unused, undamaged, and returned in their original condition.
Return shipping is free for eligible U.S. returns. To request a return, email info@kndbrand.com with your order number and reason for the return.
Because KND products are made to order, exchanges are not available. Please review the product details and size guide before ordering.
If your order arrives damaged, defective, or incorrect, email info@kndbrand.com within 14 days of delivery. Include your order number and clear photos of the item and packaging. We will review the issue and arrange a replacement or refund.
Payments are processed securely through Shopify using encrypted checkout. KND never stores your full payment-card details. Available payment methods are shown at checkout.
Every KND item is made to order. Please allow 2–7 business days for production before shipping.
Standard U.S. delivery typically takes 5–10 business days after production. International delivery typically takes 10–20 business days. Tracking information is emailed as soon as your order ships.
Standard U.S. shipping is free on orders over $100. Orders under $100 are charged a flat rate calculated at checkout.
Most KND products are made to order rather than stocked in advance. Available colors and sizes are shown on each product page. If an option is temporarily unavailable, check back later or email info@kndbrand.com and we will let you know when it returns.