Refund policy
Refund Policy — KND Brand
We want you to love your KND purchase. If for any reason you’re not completely satisfied, we’re here to help.
Returns
-
You have 14 days from the date you receive your order to request a return.
-
Items must be unused, unworn, and in their original packaging with tags attached.
-
To start a return, please email us at support@kndbrand.com with your order number and reason for return.
Non-returnable items
For hygiene and quality reasons, we cannot accept returns on:
-
Sale items
-
Gift cards
-
Customized or personalized products
Refunds
-
Once your return is received and inspected, we’ll email you to confirm approval or rejection.
-
If approved, your refund will be processed back to your original payment method within 5–10 business days.
-
Shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@kndbrand.com.
Shipping your return
-
You will be responsible for paying your own shipping costs for returning your item.
-
We recommend using a trackable shipping service.